Administración y gestión de empresas

Model of acceptance and use of social customer relationship management in micro and small enterprises

Objective of the study: The article aims to propose and test a Social Customer Relationship Management Acceptance and Usage Model that considers antecedent factors in micro and small enterprises. Methodology/approach: A survey analyzed through structural equation modeling was conducted with managers of micro and small Brazilian companies. Originality/Relevance: The use of social networks as a […]

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Maximizing the impact of your innovation research: a guide to writing a compelling discussion section

Introduction The Discussion section in an academic article holds significant importance, particularly within the context of innovation research. It is in this section that authors can move beyond the presentation of results and delve into the implications of their findings for the advancement of knowledge and practice in the field. A well-crafted Discussion section not

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Short-term effects of productive credit, savings and money demand on Ecuador’s economic growth, 2006-2020

Abstract Purpose. This paper aims to determine causal relationships between the level of productive credit, real deposits and money demand – all of them in real terms – and Gross National Product between 2006 and 2020. Design/methodology/approach. The vector autoregressive technique (VAR) was used, where data from real macroeconomic aggregates published by the Central Bank

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Does capital efficiency influence economic growth in Bangladesh? Application of the Harrod-Domar model

Abstract Purpose. The main purpose of this paper is to analyse the influence of capital efficiency on the economic growth of Bangladesh using the Harrod-Domar (H-D) model. Design/methodology/approach. We use annual data from 1980 to 2019 for this paper. Three steps are taken in the data analysis. First, to check the existence of a unit

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A comparative analysis of consumer credit risk models in Peer-to-Peer Lending

Abstract Purpose. The purpose of this paper is to compare nine different models to evaluate consumer credit risk, which are the following: Logistic Regression (LR), Naive Bayes (NB), Linear Discriminant Analysis (LDA), k-Nearest Neighbor (k-NN), Support Vector Machine (SVM), Classification and Regression Tree (CART), Artificial Neural Network (ANN), Random Forest (RF) and Gradient Boosting Decision

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ESG and financial performance via uncertain mining technology: do Multilatinas contribute to the sustainability of the region?

Abstract Purpose. This paper proposes a methodology based on an uncertain mining technology that identifies the linguistic relationships of ESG and its components with a financial performance metric to help the sustainability diagnosis of a region, specifically Latin America. Design/methodology/approach. First, based on a relevant dataset of companies in a region, a procedure is formulated

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At what age do Mexicans suffer the most financial stress?

Abstract Purpose. Needs change as people get older. Procuring resources to satisfy them can generate anguish and insecurities in consumers due to their financial situation. This study aims to analyze the relationship between age and financial stress among Mexican adults and estimate the age of their maximum financial stress. Design/methodology/approach. This study is based on

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Evolution of trade and productive integration in Latin America, 1995-2015: an input-output analysis

Abstract Purpose. The main goal of this paper is to examine the evolution of Latin American productive integration in terms of the regional value added incorporated in intra-regional exports of Argentina, Brazil, Chile, Colombia, Mexico and Peru. In addition, the study traces the trade and productive integration trajectories for each of these countries from 1995

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The mediating role of marketing management in the relationship between online presence and product innovation among SMEs

Abstract Purpose. This study explores the mediating role of marketing management in the relationship between online presence and product innovation among Small and Medium Enterprises (SMEs). Design/methodology/approach. The sample comprises 205 Costa Rican SMEs collected by the Global Competitiveness Project during the first half of 2019. The data were analyzed using a two-stage modeling strategy

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Financial technology and economic growth nexus in the East African community states

Abstract Purpose. This paper aims to examine the causation linking financial technology to economic growth in the East African Community states from 1997 to 2019. Design/methodology/approach. Autoregressive distributed lag is used. Gross domestic product per capita proxies economic growth, automated teller machines, point of sale, debit card ownership and mobile banking measure financial technology. Findings.

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